@Inder_ can't even make outgoing calls??
Physical or eSIM??
if physical, try your sim in another phone if possible
if eSIM, is the eSIM set as active or enabled "Turn on this line"
It could be just a sim provisioning issue, easy fix for PM support and you just need to engage them. Please message support here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
