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Network issue

Nysha1818
Great Neighbour / Super Voisin

I have no network in my phone , tried all which your app says , google says , chat GTP says … please help, I am out of Canada 

5 REPLIES 5

That is expected. PM does not have roaming service in Europe at all

It only has it in USA and Mexico 

Nysha1818
Great Neighbour / Super Voisin

I am in Europe and no network at all

Sansan
Mayor / Maire

Public Mobile services does not work outside of Canada without proper plan or add-ons. 

Which plan do you have?

umnikke8
Town Hero / Héro de la Ville

If you are outside of Canada, you are roaming. Public supports roaming in the US with Can-US plans and add-ons. Also supports Mexico with Can-US-Mexico plans. If you are somewhere else then you'll have to look for other options. So to start do you have one those plans or add-ons? If so, then you need to enable roaming on your phone and if it doesn't automatically connect to a roaming partner, then try manually connecting.

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