01-22-2018 09:39 AM - edited 01-04-2022 03:22 PM
Suddenly I cannot connect to Public Mobile.
Trying to connect to operator: - Service Not Available.
Everything worked fine before. What gives?
01-23-2018 11:57 AM - edited 01-23-2018 11:58 AM
01-23-2018 08:17 AM
Reset, re-inser SIM, Airplane mode.... Same behaviour.
01-23-2018 01:32 AM
@slavitch wrote:No still a month to go. It's been terribly sporadic since the 20th.
@slavitch you said "sporadic"--are you saying it's been intermittent since Jan 20th? Have you tried some of the "easy" troubleshooting, such as:
- Reboot phone. Does that help?
- Power off phone. Remove SIM card. Wait 60 seconds. Put SIM card back in. Power phone back on. Does that help?
01-22-2018 08:17 PM
If you can, try setting the phone network to 3G only, not auto or LTE. 3G is generally more stable than LTE.
01-22-2018 07:19 PM
No still a month to go. It's been terribly sporadic since the 20th.
01-22-2018 05:59 PM
are you on autopay? If not then your payment period is over and you may need to pay again
01-22-2018 09:53 AM
@slavitch, what part of the country are you located? It is possible that there is a local outage. Login to your account and see if there is anything out of place there, make sure account is in active status. Try rebooting the phone. If possible, try using the SIM card in a spare phone.