Need to pay my bill and get a pin number

[Belliveau20221]

I can’t get on my profile or my account to pay my bill.  And if I could get on them I can get a PIN number so I don’t have a very hard time to pay my bill every month 

[dust2dust]

Please read replies in your other threads. You have started multiple threads. I suppose you won't read this either.

Adding - Nope. You're actually making multiple usernames and still not reading replies.

[softech]

@Belliveau20221   you can reset the PIN after you get into My Account

But first, let's help you to get into My Account first

PM just changed to a new EverSafe login system and you need to complete the setup

I assume you have not created an EverSafe id yet,  so you won't be able complete the part to link your My Account with the EverSafe ID, that needs a working phone with a working PM sim using SMS.  (Sending the code to email would not be a choice until  EverSafe id is fully setup) 

Try these workarounds, it could bypass the SMS in linking My Account with EverSafe ID

1. Reset your password to self service account. Once reset, sign in again with new password. Might be able to receive 2FA via email instead to gain access.
   (!!!You will need to click Resend Code and then Send email to trigger the 2FA to email)
   
2. Potential workaround (for some): If you don't have access to SMS OTP, try entering an incorrect OTP code 4 times. For some individuals, this is giving the option of an email instead.

If none of those workarounds helps,  please open ticket with support and have them to help in this situation:

Private message CS agent at 

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there