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Change the phone number to receive the code

bobsinclair76
Great Neighbour / Super Voisin

Change the phone number to receive my verification code?

3 REPLIES 3

Sansan
Mayor / Maire

@bobsinclair76 , yes it is possible to do so, but that phone number cannot already be associated with an Eversafe account. 

BKNS27
Mayor / Maire

@bobsinclair76 

You can also have the 2FA code sent to your email option. Just click in Resend Code/Didn't Receive Code and have it sent to you by email after you change your number but the 2FA code can be sent by SMS or by calling.

slusagm
Mayor / Maire

yes, the number to receive the 2FA can be different from you own number. 

Login My Account, go to Profile page, Manage. EverSafe Id and you can change the phone number there

Or you can do the same on the app's to the Account page on the app, then Manage Login (Secured by EverSafe)

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