Need to change the email address associated with my account

[Sharyalex]

The email address associated with my account is my dads and I want to switch it to my personal email address. I need help doing this.

[computergeek541]

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@Coco_4_coconuts wrote:

Me too! Lots of verification questions to answer. It's a lot of work if you don't have access to your account.

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It has to be that way. Otherwise, anyone would be able to take over your account with authorization.

[Coco_4_coconuts]

Me too! Lots of verification questions to answer. It's a lot of work if you don't have access to your account.

[Meow · Accepted solution]

Only agent can do that for you.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

Watch for envelope in top right corner of Community page. It will show Number of unread emails.