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Need to cancel Future dated plan asap!

vee_dreamer
Great Neighbour / Super Voisin

Hello, I'm currently on the $10 plan but I future dated to change to the $40/4.5 GB plan on my next cycle. I have decided that I want to continue with the $10 for the next month. I tried to cancel my future dated plan but I am unable to do so (I'm getting a system error message). I have done this in the past with no issues so I'm not sure what's going on now. Some assistance with this would be much appreciated. Thanks. Vee

2 REPLIES 2

vee_dreamer
Great Neighbour / Super Voisin

incognito mode did the trick. Thanks for your help!

Dunkman
Oracle
Oracle

@vee_dreamer

The self service website can be finicky at times.  You can clear cache, try incognito mode/privacy mode or even another web browser.  Or sometimes give some time in between tries.  

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