Need moderators

[Lynne1]

Hi guys

  I ported my number from Fido to PM three weeks ago, and my PM sim card still don't work. Now I still using my Fido SIM card. I already sent a message to PM moderators one week ago,  and don't get any response. @Mary_M @Shazia_K @Dave_M @Saray_OWho can help whether fix it or refund? Thank you.

[Lynne1]

It solved, but I already pay Fido the monthly fee two days ago, and my plan already passed 1/3 time. Anyway, Thanks everyone.

[Cherryho]

@Danny_M

Can you please Lynne? I am sure that it has been very frustrating for Lynne.

Thanks,

Cherry

[Lynne1]

So disappointed 

[Lynne1]

Already one month, no response from moderators.Please help me fix it.  @Mary_M @Shazia_K 

[nishufan · Accepted solution]

Hope our moderators reach you. @Mary_M

[Lynne1]

up again.

[Lynne1]

@Cherryho

  Message them six times during three weeks, but no reply.

[Cherryho]

Hi Lynne,

Everything has been solved for my phone now.

Try to PM @Danny_M!

Hope you can get your straighten out soon too.

[Lynne1]

up again

[Cherryho]

Hi Lynne,

My phone has been ported successfully...

But I still can't log into my public mobile account...

so I have no idea... if everything is okay with my public mobile account..

@Mary_M @Jeremy_M @Shazia_K

Please help!!!

Cherry

[Lynne1]

up Hope they can see it. @Mary_M

[Cherryho]

Hi Lynne,

I have been sending messages to the MOD since saturday... still not yet read... no response...

But all my friends have successfully ported to public mobile...

I hope they will get back to us soon...

Cherry

[Lynne1]

@saje_ward

  Thank you. I still wait for PM reply. If they don't answer me, I will do that.

[saje_ward]

If you are looking for a refund many of us are seeking what is called a "charge back" from our credit card companies. This is when you did not get a service that you paid for and the cc company reverses the charges and credits your account.

You will have no luck getting a refund through PM.