Need invoice

[niffler__]

Hi all,

So I had a public mobile sim until last year which got deactivated. However, I need some invoices from 2021-22. How can I get those? After I login to my account, all it shows is to either return to login page or reactivate the number (I don’t know wherr my sim card is). Thanks. 

[Chalupa_Batman]

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@niffler__ wrote:

Any other way to get my old invoices?

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Sadly no. There is no way to get them from a civilian stand point. The only real way to go back that far is a court order. I don't think that's an option for you. And if you try to reach a CS Agent, you will be wasting your time and theirs. 

[hTideGnow]

yes @niffler__ just ask PM support 

you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[niffler__]

Any other way to get my old invoices?

[Chalupa_Batman]

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@niffler__ wrote:

Hi all,

So I had a public mobile sim until last year which got deactivated. However, I need some invoices from 2021-22. How can I get those? After I login to my account, all it shows is to either return to login page or reactivate the number (I don’t know wherr my sim card is). Thanks. 

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Hello @niffler__ 

Public Mobile can only go back 1 year on their system. Can't go back further than that.