10-31-2025 08:12 AM
Can’t login to my account.
10-31-2025 08:35 AM
Thank you for the escalation. The customer already has an open ticket, and one of our agents will be assisting them as soon as possible.
10-31-2025 08:17 AM
How long does that take ??
10-31-2025 08:16 AM - edited 10-31-2025 08:17 AM
@Grimreaper19691
I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
And FYI, in your situation, usually you will need to ask PM CS agent to help. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
