6 hours ago
Hi,
I need to get my Public Mobile account number but I don't have access to my account because my wife created the account and we recently separated. Or is there a customer support phone number that I can call?
Solved! Go to Solution.
6 hours ago
if you cannot login, you will have to ask PM to get the account number for you. You won't be able to open proper Chatbot ticket, so just message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
6 hours ago
hi @HungTruong since you cannot login My Account to get the account number, you will hane to ask support agent to help
Please message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
6 hours ago - last edited 6 hours ago
@HungTruong wrote:Hi,
I need to get my Public Mobile account number but I don't have access to my account because my wife created the account and we recently separated. Or is there a customer support phone number that I can call?
Hi @HungTruong This could be a bit tough but you can create a ticket and ask for assistance.
To submit a ticket with CS Agent using this Chatbot link
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type Customer Service and follow the prompts. If you are having any issues, here is a direct link by sending a private message
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437