Need an information from a recently closes account

[Lalie]

Hi , 

i need help to retreive my previous account, which has be Closed. 

thanks, 

Lalie

[softech]

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or to minimally retreive my previous bills, Or a proof I was a member for that period.

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 @Lalie   Open ticket via private message as mentioned by @esjliv   PM Support can at least provide you with the previous bills

[esjliv]

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@Lalie wrote:

Hi, I really need to reactivate my old account, or to minimally retreive my previous bills, Or a proof I was a member for that period. Please, I think a little something can be done . Can I reach the account departmen?

thanks 

thanks in advance

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@Lalie  - you could check with a customer support agent and see what they can provide you.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If you are no longer a current public mobile customer, you will need to use the 2nd option in the above link to private message CSA.

edit: if you were in nonpay/suspended status for over 90 days, or you ported your PM number to another provider, you will not be able to reinstate your old account/number, but you may be able to obtain records of past billing info. by requesting it with CSA.

[BKNS27]

@Lalie 

Don’t think you can access your old account if your account is closed but doesn’t hurt to try and reach out to a CS_Agent but I doubt it.

[Lalie]

Hi, I really need to reactivate my old account, or to minimally retreive my previous bills, Or a proof I was a member for that period. Please, I think a little something can be done . Can I reach the account departmen?

thanks 

thanks in advance

[MrSpock]

@Lalie hi once you leave public your account is permanently closed sorry