05-27-2022 12:59 PM - last edited on 05-27-2022 01:04 PM by computergeek541
Hi,
If anyone can please help me with a phone bill that can be printed. I need an address proof which has to be a phone bill in this case.
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05-27-2022 03:12 PM
How far back do you need it? It is usually in 30 day increments, but the community said that 90/180/360 seem to be the preferred method by PM.
05-27-2022 01:06 PM - edited 05-27-2022 01:15 PM
You can login to your account and click on My Profile and it will show all the member’s information including address, telephone number etc. then right click the mouse and print.
05-27-2022 01:04 PM
HI @Kauramarpreet You will need to open ticket with CS Agent to have them prepare the bill for you.
It might take 2 weeks or so.
You can check this this link for experience from another user:
to open ticket with CS Agent:
at : https://publicmobile.ca/chatbot. Follow this to get to ticket open screen quicker:
After ticket is submitted, make sure to check your Community Inbox(top right corner envelope icon) periodically for response from PM's CS Agent
If you have problems submitting a ticket, you can also send a private message to the CS Agent (but this can take longer):
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
05-27-2022 01:01 PM
hi you will need to open a ticket through Simon to speak to a customer service agent they will help you mention need copy of phone bill