01-10-2024 08:05 PM
I just activated a new SIM card. It showed it was succeeded and got a new phone number. But after I installed the SIM card, it didn’t work and ask me a PUK code . Who can help me to get the code?
01-10-2024 08:11 PM
@Cindyzh If it actually SIM like you need . Only support can help with that
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
01-10-2024 08:07 PM - edited 01-10-2024 08:08 PM
What is the message you're getting?
If you're getting:
"SIM network PIN blocked. Enter SIM network PUK." on a Samsung phone then call Samsung at 1-800-726-7864 and they will give you a code to unlock it. They'll want the IMEI of the phone in question.
If any of these:
These mean the phone is locked to a previous provider. You'll need to contact them to unlock the phone.
If any of these:
then contact support:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437