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Need PUK Code

dmwolodka29
Great Neighbour / Super Voisin

I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.

4 REPLIES 4


@dmwolodka29 wrote:

I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.


A PUK would never be 1234. Is your phone asking for SIM Network Unlock PUK? If it is, your phone is locked to a different carrier. Public Mobile wouldn't be able to help.

Triguy
Mayor / Maire

Here is a previous thread with an explaination by one of the orcales, Luddite. https://productioncommunity.publicmobile.ca/t5/Getting-Started/PUK-Code/m-p/423240

will13am
Oracle
Oracle

@dmwolodka29 , this is the help article for PUK code.  The moderator team can be reached via private message using this link.  Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

gblackma
Mayor / Maire

@dmwolodka29  stop trying to guess it, it will be useless after 10 attempts. Contact the moderators and ask them to for it. Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon.  Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket)


@dmwolodka29 wrote:

I'm getting a network locked Sim card inserted message and asking for PUK, the default 1234 isn't working.


 

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