Name Change

[WolverineCaz]

How do you change your username in the Public Mobile Community?

[BKNS27]

@CountyDownIeUk 

Yup it is true. Had mine change 1.5 year ago.

[CountyDownIeUk]

I HAVE DONE IT TOO....MANUALLY. 

[dabr]

@CountyDownIeUk    Yes, I'm certain and a few members have changed their usernames that I'm aware of, luckily I don't remember their original names.  Looks like poor old SIMon is wrong, again..

[dust2dust]

@CountyDownIeUk- BKNS27 is quite entirely certain from personal experience.

[CountyDownIeUk]

@dabr @BKNS27 @Quigley 

Are you sure???

[Quigley · Accepted solution]

@WolverineCaz 

Sorry but, you can't do it yourself so you have to get a Customer Support Agent to do it for you.

[dabr]

@WolverineCaz   You'll need to contact customer support via chatbot to have the name changed.  Here's a link to chatbot to submit a ticket:  https://www.publicmobile.ca/get-help

edit:  BTW, luckily once CSA's change your name, then all posts with the name you have now will automatically also change including where the name has been tagged like in this thread.

[BKNS27]

@WolverineCaz 

Only a CS_Agent can change your user name.

Just private message them if you are not in a hurry or create a ticket on SIMon Chatbot for a speeder reply.