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Name Change

WolverineCaz
Great Citizen / Super Citoyen

How do you change your username in the Public Mobile Community?

8 REPLIES 8

@CountyDownIeUk 

Yup it is true. Had mine change 1.5 year ago.

CountyDownIeUk
Mayor / Maire

I HAVE DONE IT TOO....MANUALLY. 

@CountyDownIeUk    Yes, I'm certain and a few members have changed their usernames that I'm aware of, luckily I don't remember their original names.  Looks like poor old SIMon is wrong, again..

@CountyDownIeUk- BKNS27 is quite entirely certain from personal experience.

CountyDownIeUk
Mayor / Maire

@dabr @BKNS27 @Quigley 

 

Are you sure???

 

 

Screen Shot 2022-12-08 at 3.41.46 PM.png

Quigley
Mayor / Maire

@WolverineCaz 

Sorry but, you can't do it yourself so you have to get a Customer Support Agent to do it for you.

dabr
Mayor / Maire

@WolverineCaz   You'll need to contact customer support via chatbot to have the name changed.  Here's a link to chatbot to submit a ticket:  https://www.publicmobile.ca/get-help

 

edit:  BTW, luckily once CSA's change your name, then all posts with the name you have now will automatically also change including where the name has been tagged like in this thread.

BKNS27
Mayor / Maire

@WolverineCaz 

Only a CS_Agent can change your user name.

Just private message them if you are not in a hurry or create a ticket on SIMon Chatbot for a speeder reply.