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NEED HELP BAD

bigtone7676
Good Citizen / Bon Citoyen

so i changed my number online friday,only to have 30-40 text from people i dont know the next day on my phone...some very sensative and private infoormation about this ladys life i might add,then i find out she getting my text and some super private stuff.....im super pissed and pm says nothing they can do for one month and i should block the callers.ARE YOU FKN SERIOUS PM?????????????

10 REPLIES 10

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @bigtone7676,

 

thank you for reaching out to us !

 

I am confirming that I've replied to your private message - please view it, we will get this sorted out for you.

 

Respectfully,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **


@bigtone7676 wrote:

 its not a prank as ive spoke to bell and 28 different people pranking me?lol


But again the number can't be active on 2 different carriers

There would be termination errors and the number itself will stop working (it would get black listed)

 

When you traced it which carrier shows as primary?

 

mimmo
Retired Oracle / Oracle Retraité

If I understood correctly you changed your old PM number to a new PM number.  PM only allows you to change numbers once a month a believe.

 

I am not sure they will do this but, if you order a new sim, you can ask them to cancel your account, and create a new account for you with your current plan and time remaining.

something similar to http://productioncommunity.publicmobile.ca/t5/Getting-Started/BIG-ISSUE-Need-help-urgently/m-p/1566...

 

I know PM suggested they could do something similar for a number that got ported incorrectly.

 

again not sure if possible, but that woudl get around the once a month number change.

ask nicley and hopefully PM will be able to make someting work.

 

bigtone7676
Good Citizen / Bon Citoyen

 its not a prank as ive spoke to bell and 28 different people pranking me?lol

bigtone7676
Good Citizen / Bon Citoyen

did that 3 days ago and mary k said nothing we can do....

Mana
Mayor / Maire

@bigtone7676 if this is something really related to your new phone number, just nicely request the mods to change your number again. The problem should go away then. 

will13am
Oracle
Oracle

@bigtone7676, are you saying the moderators won't do anything for you in terms of changing your number a second time.  Under these circumstances, it seems a little harsh.  

@bigtone7676 with Bell?

Not possible it is working at Bell and working at Public (Telus) same time

Unless someone is pranking you

 

Take first 6 digits of phone number (area code + exchange) and cross reference here:

http://www.cnac.ca/co_codes/co_code_status.htm

 

Then trace it to see what carrier it is on

 

bigtone7676
Good Citizen / Bon Citoyen

not there old number....they still haveit and have for past five years with bell.im getting very sensative and private text about this ladys life and shes getting my mine

kav2001c
Mayor / Maire

If you took someone else's old number of course you will get their messages (and collection calls) but there is no way for this other person to get any of your text / calls

 

Why do you think that happened?

 

 

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