05-14-2020 11:26 AM - edited 01-05-2022 10:47 AM
Hello! I just noticed that despite NOT using my cell in over 60 days, there seems to be outgoing calls made from my number to a phone number I DID NOT dial. Does anyone know what this could mean?
Solved! Go to Solution.
05-14-2020 01:28 PM
@lolaww724 I suggest changing your solution to @ShawnC13 since he was the first one to answer your question correctly
05-14-2020 12:30 PM
It indicates someone who tried to call you on that number and since the phone was off going straight to voicemail. But you would haft to check if there was an actual voicemail left or someone being straight forward to voicemail just hung up. No need for panicking
05-14-2020 12:30 PM
@lolaww724 wrote:Hi!
The phone number does end in 4001. I think I under stand now. I guess, 4001 indicates someone has left me a voicemail?
It doesn't mean someone left a voicemail, it means you didn't answer the call and it was forwarded to the voicemail system.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
05-14-2020 12:28 PM
Thank you!
05-14-2020 12:26 PM
Hi!
The phone number does end in 4001. I think I under stand now. I guess, 4001 indicates someone has left me a voicemail?
05-14-2020 12:22 PM
@lolaww724 It's a record of the calls being forwarded to voicemail. Of course, if no message is left you get no notification, just a record of the call.
05-14-2020 12:21 PM
@lolaww724 wrote:Hi!
Yes, the phone number ends in 4001. I still don't understand. I have NOT made any calls from that phone since the Quarantine was imposed. The phone is off.
@lolaww724 That means that someone tried calling your number and because there was no answer the call was redirected to your voicemail. It's just logging that info nothing to worry about as it does not deduct minutes from your counter.
05-14-2020 12:18 PM
Hi!
Yes, the phone number ends in 4001. I still don't understand. I have NOT made any calls from that phone since the Quarantine was imposed. The phone is off.
05-14-2020 12:17 PM
Hi!
Yes, it does end in 4001. I still don't understand. I have NOT made any calls from that phone since the Quarantine was imposed. The phone is off.
05-14-2020 11:38 AM
@lolaww724 can you give us more details? What is the ending numbers of the calls? Maybe your voicemail.
05-14-2020 11:30 AM
if it is 4001 that is your voicemail
05-14-2020 11:30 AM
@lolaww724 wrote:Hello! I just noticed that despite NOT using my cell in over 60 days, there seems to be outgoing calls made from my number to a phone number I DID NOT dial. Does anyone know what this could mean?
Have you called your Voicemail at all? Does the phone number end in 4001?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *