@Gqinyoubou, was your account suspended at the time you made the payment/change? Or was it still fully active. The reason I ask is that you cannot change your plan while it is inactive/suspended. You would need to get a moderator to make the change for you. You can contact them by private message.
If that's the case, you can click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.
Lastly, it's always best to start a new topic for a new question. that way you will get the quickest response, and not risk your question going unnoticed in an old thread.
