03-10-2024 02:44 PM
Hi! I need help please! I need to talk to someone please about my phone number but I also need to add a screenshot that has personal information that I don't want everyone else seeing. Who do I contact? Please let me know and thank you in advance!
03-10-2024 02:58 PM
Thank you!
03-10-2024 02:58 PM
Thanks!
03-10-2024 02:50 PM
Okay, thanks!
03-10-2024 02:50 PM
Okay, thank you!
03-10-2024 02:49 PM
@PikachuThunder Try the chatbot icon bottom right but if that doesn't work then send a private message to support using this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
An agent will reply at the envelope icon top right or tap your avatar for Messages if you don't see an envelope
03-10-2024 02:49 PM - edited 03-10-2024 02:50 PM
@PikachuThunder there is no phone number for general communication. All self service.
If you need to 'chat' with someone you have to use the chatbot Orange circle bottom right corner.
Maybe we can help, what would you like to do?
You can take the screenshots and edit prior to posting.
03-10-2024 02:47 PM - edited 03-10-2024 02:48 PM
You can start a ticket by talking with the chat bot say "Create ticket" and answer the following questions to create a ticket or send a private message to CS_Agent https://widget.telus.tiia.ai/chatbot.html?botId=ZJkWuVb7Hp6EEcTIZKMZbvLwuDV&duid=2OhrPakuMpNZt4irir5...
https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437