My phone number is deactivated

[Heidibaby]

My account is deactivated due to credit card on file not updated. 

[LTE]

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/Add-on-Usage/
https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/

If you number doesnt show up in this 2 pages your number is for sure deactivated.

[will13am]

@Heidibaby, your account does not deactivate right away.  If you don't pay in time and you account goes into suspension, it won't deactivate for another 90 days.  You should have plenty of time to rescue the account.  You have been given good suggestions on how to make a quick payment to restore service and getting access into your account. 

[popping]

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@Heidibaby wrote:

I count login in to online account to update my credit card number

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Use the "Forgot your password?" link on the login screen to change your password.

I tries this function a few hours ago and I received the reset password email from PM within a minute. It will ask you your email address uesd in your account.  Then, it will ask you your scurity question created during activation.

Follows the instruction from the PM email to change your password.

[mimmo]

@Heidibaby@Buy a voucher from recharge.com use 611 to enter payment. Deal with account access once phone is working

[Heidibaby]

I count login in to online account to update my credit card number