My phone can calling out but can no someone calling in

[Catphuong8]

My phone can calling out but someone can no calling in

[esjliv]

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@Catphuong8 wrote:

My phone can calling out but someone can no calling in

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@Catphuong8 

In case you have an iphone and got a new number or new iphone....

Set up your phone number On your iPhone:

1. Go to Settings > Messages and make sure that iMessage is on. You might need to wait a moment for it to activate.
2. Tap Send & Receive. If you see “Use your Apple ID for iMessage,” tap it and sign in with the same Apple ID that you use on your Mac, iPad, and iPod touch.
3. In the "You can receive iMessages" section, make sure that your phone number and Apple ID are selected.
4. Go to Settings > FaceTime and make sure that your phone number and Apple ID are selected in the "You can be reached by FaceTime at" section.

[esjliv]

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@Catphuong8 wrote:

My phone can calling out but someone can no calling in

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@Catphuong8  Are you an existing customer that just starting having this issue?

OR, did you activate with a new number, or ported one over?

If you just ported your phone number from another cell provider it could take a few hours to complete the port.

Using the other cell provider's SIM you should be still receiving calls on it, until the port completes.

If you ported from a landline it could take up to 7 days to complete.

Make sure you do not cancel your previous provider's services.

Incoming calls are usually the last to port over.

See helpful info. here: https://www.publicmobile.ca/en/bc/get-help/articles/port-fraud-protection

[pkaraa]

Try checking "Do not disturb" OR "Call forwarding" are not enabled on your number.

Also check 3G network settings.

[hTideGnow]

@Catphuong8  did you just join PM and ported number in ?  if so, this is normal for new activation before porting is completed

if you have been a subscriber for sometime,  then try reboot your phone.   If that does not work,  try to put your SIM on another phone 

[hairbag1]

@Catphuong8...go into your settings to make sure you haven't toggled "Do Not Distrub" or some such setting.

edit...make sure ringer volume is turned up.

[Anonymous]

@Catphuong8 

can you try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link 

or Here link 

for android visit Here link ,

and do Rebooting your phone 

This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

or can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,  

and do again Rebooting your phone,