08-14-2020 10:38 AM - edited 01-05-2022 12:47 PM
Hello folks,
Hope you are doing great.
I changed my plan from (40$ per month - due time: Sep. 5) to (30$ per month - starting from Sep. 5); however, when I want to pay it from "One-time payment" it shows me 38$ (2$ cut because of rewards). Should I wait until September 5 or is it a technical glitch within the system?
Thanks
Solved! Go to Solution.
08-14-2020 11:10 AM
Just to remind you, if you register autopay you don't really have to use it, you can pay manually to still get rewards, so it's beneficial to register any card, gig so can use vouchers to to up if you wish. You get extra data and your bill goes down by$2. You should consider it
08-14-2020 11:09 AM
@moharez wrote:It is 2$ for now. I just want not to pay before the due date to push the system to recognize the new plan and change that 40$ to 30$ per month. Would it harm my plan or anything?
You said you don't have autopay. Therefore you need to pay for whatever plan before the due date or the service will suspend.
If you have scheduled the plan change then the day or so before your next renewal, deposit $40. The renewal will grind through and the next day you would have at least $12 in your Available Funds and a working $30 service.
08-14-2020 11:06 AM
Thank you 🙂
08-14-2020 11:04 AM - edited 08-14-2020 11:06 AM
It may or may not renew
If it doesn't your plan will stop though you have enough
You will need to contact moderates on that case
You will have your plan, the only problem you are running chance of having to deal with it to get it restarted
So it's just easier to pay more now and you get to pay he's later
08-14-2020 11:03 AM
It is 2$ for now. I just want not to pay before the due date to push the system to recognize the new plan and change that 40$ to 30$ per month. Would it harm my plan or anything?
08-14-2020 10:53 AM
@moharez wrote:Thank you.
The problem is that 40$ was paid before by my friend and removed his cart from the Auto-pay option.
Can I pay for the new plan on September 6 (one day after due time) to hope that system recognizes the new plan and shows 30$ instead of 40$? There is no card in auto-pay so there is not automatic charge.
What do you have for Available Funds?
If that is enough to pay for your plan (original or the scheduled new one) then it will use that.
08-14-2020 10:51 AM
Thanks.
I had another question above this msg, could you take a look at it?
08-14-2020 10:48 AM
Thank you.
The problem is that 40$ was paid before by my friend and removed his cart from the Auto-pay option.
Can I pay for the new plan on September 6 (one day after due time) to hope that system recognizes the new plan and shows 30$ instead of 40$? There is no card in auto-pay so there is not automatic charge.
08-14-2020 10:44 AM
Due really is 28
But the system may fail if you put just enough.
It had happened before.
You better put enough for the larger plan, you will have the difference as credit on your balance.
Next cycle the it will not be issue and you will need to pay 10 less
08-14-2020 10:41 AM
It's expecting the same plan. It doesn't really know about your scheduled change. It's a quirk. There are many.
It would be suggested to manually pay in the $40 beforehand and then after the change you'll have the extra $10 and then the next renewal will use that and then go to autopay if on.
Another quirk. 🙂