My number

[Smokeinjoker]

Can't remember my old number 

[slusagm]

we are just customers here and we cannot help further.  But PM might be able to.  Just open them a ticket 

Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[slusagm]

can. you explain how you lost your old number?

generally PM won't help to pick specific number.  They might help if you just missed your final suspension date for a day or two

[Smokeinjoker]

I got a new iphone loged in now there asking for my old number ending with 16 is that here 

[hTideGnow]

hi @Smokeinjoker 

what do you want to do with the old number? do you want to port it into PM? or you lost your old number due to suspended service for over 90 days?  You have to tell us more for us to help

[BKNS27]

@Smokeinjoker 

Why do you need your old number?

I forgot my old number about 30 years ago and I wanted to increase my CC limit and they asked to verify it is me. I forgot to update my contact information. Good thing my spouse had an old contact phone book and it had it in there.