My not working service

[SlawekJ]

have no service, mobile network not available, need help

[SlawekJ]

send the message to PM support, thank you for your help

[hTideGnow]

hi @SlawekJ 

try changing to the different network mode: 3G and 4G (or LTE)

if same, ask PM support to check and refresh the account, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[SlawekJ]

no, no voice, no text, my account looks ok, everything paid, rebooted already, opened and closed the sim card, turned airplane mode on, and off after several minuts, nothing helped

[hTideGnow]

hi @SlawekJ 

voice and text work?

did you login My Account and check if your account is active or suspended?

if it shows suspended, click Pay and Resume Services and make a manual payment

if it shows active, then reboot your phone and try Reset Network Settings.  Also, try the sim on another phone.