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[Donna91]

I’m trying to transfer my eSIM to my new iPhone it’s says the eSIM in my old phone does not support the eSIM transfer

[Donna91]

Thank you, you have been very helpful!

[Sansan]

@Donna91  hi, you cannot transfer eSIM  from one phone to another.

You have to download the Public Mobile App on your new phone and purchase a new eSIM through the app.

Since you had one already, it should be free to get a new one. You will still keep the same phone number.