09-05-2024 06:23 PM
09-05-2024 07:48 PM
You will need to contact customer service agent to fix your issue. Either via the following link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If you are having a difficult time, then you can private message CSA:
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
09-05-2024 06:35 PM
Go to your phone settings and Reset the Network Settings.
09-05-2024 06:27 PM - edited 09-05-2024 06:27 PM
Is your plan still active?
is everything not working like voice message and data?