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My friend’s can’t call me.

ressalm
Great Neighbour / Super Voisin

I'm able to do outgoing calls, but my friends can't call me. We live in a same city. They don't get my message either. Is this a general problem with public?

3 REPLIES 3

PAULRANG18
Deputy Mayor / Adjoint au Maire

Try rebooting your phone and if the issue persists, contact a mediator by clicking ?, bottom right, and follow instructions. you can also private message by clicking envelope, top right, and leave a message. They should respond within an hour.

Triguy
Mayor / Maire

Can you receive any incoming calls ?  Did you recently port (transfer) your phone# ?

 


@ressalm wrote:

I'm able to do outgoing calls, but my friends can't call me. We live in a same city. They don't get my message either. Is this a general problem with public?


Do your firends hear your voicemail instead?  Are you a brand new customer?  This is strange, because even if there's a problem in your area, your firends should still get your voicemail or hear some type of error message.

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