My due date is 14 decembre and I was charged on 4th december

[ipubillones]

Hello,

I don't know what happened but I was supposed to be charged the 14 decembre like my account information says and my credit card was charged with 120.72$ by Public Mobile on the last 4th december.

Plus with my rewards I should be charged 105$ for every 3 months as usual and not 120$.

I would like Public Mobile give me a solution with that issue.

Thanks in advance,

Ivan

[ipubillones]

Yes, you're right the 105$ (before taxes) rise to 120,72$ (after taxes).

But still we have the issue of charging my card ten days before due date.

Thanks,

Ivan

[ipubillones]

Hi SD08,

Thanks a lot for your answer,

No, I didn't change anything in my plan. In fact I love my plan.

I'll write to the Moderator Team.

I apreciate a lot your answer,

Thanks and have a good night.

Ivan

[SD08]

Did you make any changes at all to your plan recently?  If not, then you should get a moderator to look at your account regarding the early charge.

Click this Moderator_Team link to send a private message for assistance.  Include your e-mail address and phone number.  More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Regarding the difference in price, remember that any amounts that appear in your PM account are before taxes, and anything that appears on your credit card is after taxes.