My cellular data is not working

[IssacKu]

• Hi my cellular data is not working on both Android and iPhone. What should I do?

[IssacKu]

For me it worked after couple of hours. Hang in there! 

[caboog]

I am having this issue in Kingston. Shows 5 bars but says no data try using wifi.  Annoying!

[IssacKu]

Yea I commend public mobile for the fix but are we going to be compensated for the inconvenience. Don’t mean to sound like a stickler here but got lost in a different city, had to cancel my appointment for being late and had to drive back home which is 1 hour away. 1 whole day was lost because of this outage on my only day off. 

[jackiegreen]

Looks like they fixed it just now. Cheers

[softech]

not bad.. within 2 hours.  I think the first report was around 3pm

[IssacKu]

Yes! Mine started working as well 

[IssacKu]

No! Not yet! I did open a ticket though 

[BrendanS]

 My internet just started working again.

[wotter123456]

In London, data works now. 

[emjhay287]

anyone got a response from the admins about this outtage?

[softech · Accepted solution]

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@IssacKu wrote:

Is this going to be fixed? 

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@IssacKu   with such a big outage, Bell/Telus should know right a way and they likely actioning on it.  Of course, it depends on the how bad the issue is , so hard to tell when

[BrendanS]

 My cellular data doesn't seem to be working either.

[IssacKu]

Is this going to be fixed?

[IssacKu]

Is this going to be fixed? 

[IssacKu]

I was in Kitchener 

[IssacKu]

That really sucks because when I needed it most I got lost because I was in a different city and my data was not working 

[emjhay287]

having this issue now. im in gta.

[softech]

@IssacKu   Are you in Ontario?  GTA area or London?

There have been couple posts about data issue in the area

But try one more thing, reboot your phone once