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Virkgurman1
Great Neighbour / Super Voisin

I forget my security question so thats why I unable to reset my password. Anyone can help me? What I do?

3 REPLIES 3

akram2456
Great Neighbour / Super Voisin

You can submit a ticket with Moderators and share them the evidence that you are the owner of the account. They might be able to help you out.

totalUser
Mayor / Maire

If you can prove you are the owner moderators can help you get in

Triguy
Mayor / Maire

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:


https://www.publicmobile.ca/en/bc/get-help -> Click on Chat with Simon- on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

 

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