My account

[joespiteri]

My account shows I am paid up till next April (auto payment option) but I have no service. What's up?

[benwarez]

And.... thanks for what - what's the outcome Joespiteri, the result I mean ?

[chukdefatey]

^ and

[joespiteri]

Thanks

[benwarez]

if your account was ok. 5 days before plan suspension do the following: turn handset off, pull sim/battery, put all back again power cycle phone, search network manually using phone settings

[Martin]

Hello,

If today was your plan's renewal date, service is sometimes suspended until the billing system accesses your account. Give it a few hours to catch up, if the preceding applies to you.

If it does not apply, send a web mail to PM. Click on Contact Us on the homepage, then on Email Away, and then on the link, None of the above.

Good luck!