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My Account Login Error

jon7888
Great Neighbour / Super Voisin

Is there a problem with the My Account login? I have been getting the same error all day. 

 

Oh no!
It looks like something went wrong, but don’t panic.

Log out and then log back in again to continue. Or return to the Login Page

 

 

5 REPLIES 5

sley
Good Citizen / Bon Citoyen

I'm able to login but when I go to view my plan details I am getting the same error as well.

Shazia_K
Retraité / Retired
Retraité / Retired

@William

 

I have received your private message, I will need to send a technical ticket for this. 

 

I will send you a reply once I have a resolution for you. 

 

Thank you for your patience !

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

William
Good Citizen / Bon Citoyen

same here

Shazia_K
Retraité / Retired
Retraité / Retired

Hello @jon7888,

 

I'm sorry about this,

 

Can you send me a private message with your Public Mobile phone number? 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

manelgm
Great Citizen / Super Citoyen

Others are also having this problem it seems: http://productioncommunity.publicmobile.ca/t5/Self-Serve/Self-Serve-is-down/m-p/61504

 

Message a mod for assitance @Shazia_K @Mary_M

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