HI @Minnie05
are they the same amount?
you can check with your bank/credit card to see if they are just pending charges. Some pending charges took long to drop off
and login My Account, check your payment history and see how many charges PM took
if you need PM support agent to check and confirm, you can submit them a ticket:
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
