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Moving billing cycle start date

ceciccg
Great Neighbour / Super Voisin

 

Like many people who got a SIM card last minute, I had problems porting my number. After almost 2 weeks of waiting, I just got a call from the PM porting team and they ported my number successfully (yay!). However, I lost 2 weeks of service while waiting for the port.

 

So I was wondering if I can request PM to move the starting date of my billing cycle to the date that the porting was successful?

 

I don't think they will do it anytime soon since they are giving priority to the people having troubles changing providers. But hopefully they are willing to compensate for the waiting time.

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