08-16-2020 08:14 PM - edited 01-05-2022 12:48 PM
Hello,
I am currently on the old $32/month plan (1 GB data, provincial call, international text) but at the end of the month I am changing it to the new $25/month plan (500 MB + 500 MB Autopay, Canada-wide call, international text).
I recently moved provinces (to MB) and now it appears that I can no longer access my data. Will this change once I get my new plan, or do Public Mobile plans limit data provincially? Can anyone offer any advice?
Thanks
Solved! Go to Solution.
08-16-2020 08:19 PM
@gpixel That's not correct. There is no such thing as provincial data. The "provincial" part only relates to outgoing phone calls.
@NBCTHESLAP The fact that you moved to a different provonce is not a factor for data.
08-16-2020 08:18 PM - edited 08-16-2020 08:20 PM
@NBCTHESLAP wrote:I just read on an old post that data is Canada-wide. I actually just realized my data was disabled on my phone. I fixed that and my data works now.
Thanks all for the advice
Thanks for being brave with the duh moment. 🙂 Funny how sometimes it's the simplest of things.
08-16-2020 08:17 PM - last edited on 08-26-2020 11:12 AM by Luddite
I just read on an old post that data is Canada-wide. I actually just realized my data was disabled on my phone. I fixed that and my data works now.
Thanks all for the advice
[It pays to help yourself, eh? ......... Luddite]
08-16-2020 08:16 PM - edited 08-16-2020 08:17 PM
@NBCTHESLAP wrote:Hello,
I am currently on the old $32/month plan (1 GB data, provincial call, international text) but at the end of the month I am changing it to the new $25/month plan (500 MB + 500 MB Autopay, Canada-wide call, international text).
I recently moved provinces (to MB) and now it appears that I can no longer access my data. Will this change once I get my new plan, or do Public Mobile plans limit data provincially? Can anyone offer any advice?
Thanks
I suspect it's coincidental that you've used all your plan data. Provincial should only affect calling.
Edit: perhaps flip in/out of airplane mode. You can check your overview page for the data counter. If it's not there then you've used it.
08-16-2020 08:15 PM - edited 08-16-2020 08:22 PM