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Monthly payment

Mzlovey
Great Neighbour / Super Voisin

I just made a payment on the 17th!! Now my account is inactive!!

What happened??

3 REPLIES 3

Mollster
Good Citizen / Bon Citoyen

See if they double charged you too. I was on a Legacy plan and yesterday my service was expired. So I selected a new plan and payed for it. They took the money. By the afternoon they charged me again but for a higher price. So I was charged $25 and then $48. This morning my account is expired again and says I owe them more money and all my services are not working. I have already sent a PM to the moderator. But looks like it might be a wait. We all have similar issues. This is bull**bleep**

duffer900
Town Hero / Héro de la Ville

Seems to be something up with Legacy customers.

 

Contact the Mods here for assistance

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Note** they are busy with the current issues

Lieux
Oracle
Oracle

@Mzlovey  a écrit :

I just made a payment on the 17th!! Now my account is inactive!!

What happened??


If you are a legacy customer there is something not ok today...write a message to the moderator and explain what happened..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 :smileyfrustr...:

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