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Mobile data not working

Deepg821
Good Citizen / Bon Citoyen

I have a REALME 11 PRO+ with Android 13. I can make calls but my data doesn't work. I've changed the APN settings and also reset network settings. Data is on and wifi off, but in still offline. Any ideas?

3 REPLIES 3

Deepg821
Good Citizen / Bon Citoyen

For the 'APN ENABLE' part, that toggle is greyed out for me and I can't enable it.

I refuse to believe I spent $400+ on a paper weight

Deepg821
Good Citizen / Bon Citoyen

Thanks for the quick reply! Sucks if it doesn't work. I thought if u could send calls, everything would be OK. I'll try ur suggestions.

Thanks 

softech
Oracle
Oracle

@Deepg821 

first, your Realme 11 PRO+ might not work very well on PM as your phone missed some important 4G bands used for PM.  And I am not certain if you phone will work with PM's 5G at all since you missed the n66

your phone has the following bands (BOLD are compatible bands) :

4G bands   1, 3,   5,   8, 28, 38, 40, 41 - India 
                  1, 3, 5, 7,  8, 28, 34, 38, 39, 40, 41 - China
5G band    1, 3, 5, 8, 28,   40, 41, 77, 78 SA/NSA - International
                     1,   5,   8, 28, 41,   77, 78 SA/NSA - China

these are the bands used for PM

    Bands_w_5G.jpg

 

With the lack of compatible bands, I would suggest you to use another phone on this network

 

But you can still try to update the APN profile and hope it works

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

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