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Mobile data in the US

RLB
Great Neighbour / Super Voisin

I am having problems with mobile data in the US. I'm supposed to have 2gb per month according to my subscription.  Are there any settings I need to change?

2 REPLIES 2

softech
Oracle
Oracle

@RLB 

Critical part to US roaming depends on T-Mobile/AT&T/Verizon coverage and whether you can connect successfully onto either network.

If the phone is not connecting to T-Mobile/AT&T/Verizon, change the Network Connection from Automatic to Manual and select and test each of the three and see which one you can connect and work best

If your issue is with data, make sure your Roaming Mobile data is enabled and you have disabled your mobile data limiter.  Also change your network mode to 4G (and don't try 5G until you can connect and works on 4G)

If your issue is with voice, make sure VoLTE is enabled on the device setting.  And if it does not work, try to change the Network to T-Mobile ONLY, and change  Preferred Network Type or Network Mode to 2G and see if the calls go through.
Also, you can download VoIP app TextNow as a workaround to make calls and text if you have Wifi or if your roaming has data component and data  is working

Handy1
Mayor / Maire

@RLB  Ensure you have data roaming turned on in phone settings 

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