02-03-2026
07:26 PM
- last edited on
02-03-2026
08:50 PM
by
computergeek541
So i bought a plan for public mobile yesterday and I transferred my old number from bell. Since yesterday iam unable to receive any calls or texts from others. But I can make calls and send text. Does anyone know how to fix it?
not sure if the device would matter but i use a s24 ultra
02-03-2026 07:39 PM
check your Community inbox for my message to you includes a number you can call to get port assistance.
02-03-2026 07:37 PM - edited 02-03-2026 07:39 PM
Did you reply to the confirmation text from your previous carrier with YES you are porting over to PM?
Try resetting the Network setting and see if that helps. If not then yes you need to create a ticket with a CS_Agent.