01-05-2022
11:53 AM
- last edited on
01-05-2022
11:53 PM
by
computergeek541
Hi, new here and already need help.
Wrote in wrong MIED (or MEID, don't remember) while activating. Got a text message (last night at 5:00) saying someone will get in touch with me shortly. Still waiting. Can I do something about it?
Thanks.
Solved! Go to Solution.
01-05-2022 11:53 PM
@Djhoue wrote:Wrote in wrong MIED (or MEID, don't remember) while activating. \
It's neither MIED nor MEID, but actually IMEI. I'm sure that you've found it by now, but that text message sent by Public Mobile contains outdated and incorrect information. MEID is no longer used because there are no remaining CDMA services in Canada (that you could get a number ported from).
01-05-2022 12:52 PM
you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent,
Good Luck..
01-05-2022 12:16 PM
Keep your eyes on the envelope icon on the top of this page.
A CS_Agent will straighten things out for you.
01-05-2022 12:03 PM
@Djhoue I will private message you a phone number you can reach out to the Telus/PM Porting support team and you can update them with your porting information. Please check your Community inbox, envelope icon on top right
01-05-2022 12:02 PM
It is MEID - Mobile equipment identifier.
I would suggest to contact CSA opening a ticket. Click on Bubble (chat) and type 'ticket' and follow prompts. That way ticket will get in CSA's hands.