02-04-2024 10:38 PM
Had not received any rewards points since signed up in September 2023. Please investigate! Thanks
02-04-2024 11:11 PM
HI @AmyLam
the rewards are added to the My Rewards portal. Did you check it yet? Login here: https://myrewards.publicmobile.ca/
check the rewards history, those rewards should be there
if really nothing there, ask agent to help. please submit a ticket with CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-04-2024 10:40 PM
Use this link to message Customer Support with your question...
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-04-2024 10:40 PM - edited 02-04-2024 10:40 PM
@AmyLam have you checked your rewards portal ? You should have almost 15 points since sept once you do you can redeem 15 points for $15 off your bill
Points rewards portal view catalog
