@serious7 -The texts may or may not arrive to your phone (as past history proves), so check what you see under the "Refer-A-Friend" section here?
https://publicmobile.ca/en/on/myrewards/dashboard
Should look something like this with the referee's last 4 digits of their phone number showing:
If the number does not show up and it has been over a day since the new customer activated, the new customer will need to submit a ticket to CSA to provide them your referral code and ask if they can add it to their account.
Now, that is, unless the referral code they used was another valid code; then in that case I am not sure sure they can change it to yours.
Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
