Missing calls altogether

[luthien]

I've been missing possibly up to 80% of incoming calls. What happens is this: someone calls me and it goes straight to voicemail. They'll leave a voicemail which I can listen to, but the call never appears in my call history. The only way I know they called is if they choose to leave a voicemail.

That means that if they do NOT leave a voicemail, I have no idea that they called, which is obviously a huge issue.

[luthien]

The suggestion to manually set to 3G seems to be working, although I have no idea why that should be the case. Thank you!

[BKNS27]

@luthien 

Try rebooting your phone by powering it off wait couple of minutes then power back on.

If that didn’t work, it could be a backend provisional issue. Contact a CS_Agent to look into it for you.

[Meow]

One of the reasons could be your signal is very low so system thinks your phone is off and then it redirects call to vmail.

[luthien]

Thanks, I'll give that a try. Hopefully it helps.

[RossN · Accepted solution]

@luthien hi go into network settings and manualy set to 3g see if that helps with your calls