Missing Refer a Friend Reward

[Toothpick]

On approximately July 7/2021 I referred a friend and so far I have not received any Reward Program credits for it.  I can provide the cell number if required.

[gpixel · Accepted solution]

@Toothpick 

you will need to tell your friend to contact customer support. The agents won't help you. keep in mind if you ever refer anyone else. it should be in your account immediately

[pkaraa]

If the referred account is still active and you dont see it your awards then click the blurb on the bottom right and create a ticket.

[t_p]

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@Toothpick wrote:

On approximately July 7/2021 I referred a friend and so far I have not received any Reward Program credits for it.  I can provide the cell number if required.

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In that case you should contact CS for help:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Triguy]

Log into your account and check under rewards.  Their last four digits of their phone number should appear.  Is their account active ?

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