I referred a friend to sign up with PM at the beginning of June and they used my code but neither of us received any reward. I was wondering how long it takes?
@DAS-904 your friend would have to create a single ticket and ask PM support to check for both of you
Please open ticket with PM support:
1. Open ticket via Chatbot (need access to My Account):Athttps://widget.telus.tiia.ai/publicmobile/publicmobile.html Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗" (if unable to receive 2FA via SMS, click "Didn't Receive code" or "Resend Code" and choose "Send email" to get 2FA) 2. If trouble with Chatbot or don't have access to My Account:Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 **Monitor the Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply there
