Missed payment

[Janegbb]

missed payment and can’t run my card again. Can you process my payment please? Thanks!

[porcupine]

Click on the envelope in the bottom right corner and follow the prompts for help 

[Dunkman]

@Janegbb 

PM is self service model.  Nobody will process your payment.  You will need to process.  What specific issues are you having?

Did you have a valid credit card on file in your self service account?  

If you do, try to load up funds:

https://myaccount.publicmobile.ca/en/account/payment/funds/card