Missed Verification Text

[Anonymous]

My son initiated a port request to join Public mobile tonight, but missed the 90 minute window to send the verification to his previous provider.

Is there a support number to restart the process?

[Nathan13]

can i get this number too? thanks 

[Anonymous]

Okay, so my son ended up chatting with a support rep. this morning and everything was sorted out. His phone is fully ported and working.

Thanks to everyone for your help and suggestions.

[Anonymous]

Thanks everyone for your help. It seems the website is under maintenance at the moment.

Looks like we'll have to wait till morning to try again.

[softech]

@Anonymous 

There is a number to call to talk to live support,  they can re-trigger the process for you.  I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) .  Check the envelope icon on top right.  Call them and get it fixed