Minutes in plan and phone

[inghamLiz]

I have been unable to call out of my phone or even check my voice messages.  My minutes usually expire a few days after payment.

[kselmak]

You can call your number and pass * during the greeting to access your voicemail from landline

If you have some data or wifi, get yourself fongo or TextNow to call yourself.

If you have unlimited incoming you can use fongo to call yourself then transfer the call to whoever you want to call. I end up using about 20-30 minutes per month. Incoming minutes are really gold when combined with fongo.

If you don't have unlimited incoming 500 minutes for $5 are really affordable and great option. You can still use fongo and TextNow while on WiFi

[mimmo]

If minutes have run out,  just buy the 500 minutes as @gblackma suggests.  if you are just calling and possibly texting no need to upgrade plans.    the 500 minutes stay till used up.   My dad is on the $10 plan and i just load him up with minutes every so often. its a little more work but its much cheaper than the $25 plan.  he averages 1 addon /45 days.   

[gblackma]

@inghamLiz if this keeps happening to you each 30 day period. Its probably better to change your plan up to the $25 plan for the unlimited calling at next renewal date. Here's an article on switching plans. https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

In the meantime consider buying the 500 minute $5 addon. Here's an article on buying add ons 

https://www.publicmobile.ca/en/on/get-help/articles/purchase-add-ons-through-self-serve

See below on where to do it 

[Luddite]

Or the old $10 plan?

Calling voicemail counts as a regular call.

[mm80]

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@inghamLiz wrote:

I have been unable to call out of my phone or even check my voice messages.  My minutes usually expire a few days after payment.

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Are you using the $15 plan?  That plan only has 100 outgoing minutes.