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Messenger Issues

Friesenator
Great Neighbour / Super Voisin

Just signed up with your eSIM.  Messenger says I must put the phone number in Settings but when I try it won’t save it

2 REPLIES 2

Neil11
Model Citizen / Citoyen Modèle

Try rebootin.  If you have an iphone you will need to contact customer service agent to fix your issue. Either via the following link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

 

If you are having a difficult time, then you can private message CSA:

 

Send a private message to CSA through the following link :

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

hTideGnow
Mayor / Maire

HI @Friesenator 

but first check if your sim card is working.  Voice calls work? text works? data works?

and by message, you meant iMessage?  try to reboot the phone once more and enter the phone number again

 

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